Real IT Service Institute
Real ITSM is represented by the Real IT Service Institute, or RITSI. The Institute is incorporated in London [London, Tanzania not London, England]. Membership is inclusive: open to all vendors, consultants, trainers, examiners and publishers without exception (unless we don’t like you).
The RITSI Board of Directors is elected by the RITSI Board of Directors. Nominations are open to anyone who hears about them. In order to serve its international constituency, the Board meets in resorts worldwide.
RITSI and its agents do derive revenues from Real ITSM, but this income is used solely to fund the cost of operations, the ongoing enhancement and promotion of Real Practice, and the financial viability of the supporting organisations.
An extract from the official Introduction to Real ITSM