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Axes

These are the axes for Real ITSM 1.5 Continual Service Assessment benchmarks.
Please vote on them which will (in time, over days or weeks) affect their rating, which then affects the Reckoning from reviews based on these benchmarks.
You can propose a new Axis which will be considered.
Axes for other benchmarks are here:
Real ITSM 1.1 Service Reaction (21 axes)
Real ITSM 1.2 Service Demand (16 axes)
Real ITSM 1.3 Service Taming (20 axes)
Real ITSM 1.4 Service Nursing (26 axes)
Real ITSM 1.6 Activities (32 axes)
Real ITSM 1.7 Roles (10 axes)

Follow 3-Step Assessment Activity or Miami CSA

Rating: 2.5/5

Average rating
(0 votes)

Regularly assess compliance and perform gap analysis

Rating: 2.5/5

Average rating
(0 votes)