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Axes

These are the axes for Real ITSM 1.7 Roles benchmarks.
Please vote on them which will (in time, over days or weeks) affect their rating, which then affects the Reckoning from reviews based on these benchmarks.
You can propose a new Axis which will be considered.
Axes for other benchmarks are here:
Real ITSM 1.1 Service Reaction (21 axes)
Real ITSM 1.2 Service Demand (16 axes)
Real ITSM 1.3 Service Taming (20 axes)
Real ITSM 1.4 Service Nursing (26 axes)
Real ITSM 1.5 Continual Service Assessment (2 axes)
Real ITSM 1.6 Activities (32 axes)

Have a Buck Manager

Rating: 2.5/5

Average rating
(1 vote)

Maintain excellent lines of communication

Rating: 2.5/5

Average rating
(1 vote)

Trigger is initiated if a buck appears

Rating: 2.5/5

Average rating
(1 vote)

Ensure smooth passing of the buck through and out of the IT ...

Rating: 2.5/5

Average rating
(1 vote)

Have a Crisis Manager

Rating: 2.5/5

Average rating
(0 votes)

No Change Management process

Rating: 2.5/5

Average rating
(0 votes)

Track crises and maximise the consequent benefits for the IT...

Rating: 2.5/5

Average rating
(0 votes)

Ensure incidents are not resolved too quickly

Rating: 2.5/5

Average rating
(0 votes)

Have a Drek Manager

Rating: 2.5/5

Average rating
(0 votes)

Apply Fire Triage

Rating: 2.5/5

Average rating
(0 votes)