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This site is now retired. It is only a static archive. Some functions may not work any more. Jedi Problem ManagementThe Real ITSM Institute (RITSI) is all for anything that allows pre-emptive problem management. Since the probability of technology ever doing this is near zero, we have researched a number of alternatives for you, including astrology, tea leaves, and goats' bowels. In the end we settled on the most likely option for ever pre-emptively detecting problems: Jedi Problem Management. We first found reference to this advanced discipline on Twitter: Here are some mentions of JPM:
Any others? Any information about this exciting new method? Bookmark this post with:
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This site is developed, maintained and hosted by Two Hills Ltd
Made in New Zealand by Rob England 
Real ITSM is created by The IT Skeptic.
Real ITSM™, Realitsm™, CultITSM™, BAPITSM™, EgoITSM™, FavorITSM™, DogmaITSM™, PragmaITSM™ and ParasITSM™ are trademarks of Two Hills Ltd.
Except where indicated otherwise, all contents of this site are © Copyright 2020 Two Hills Ltd www.twohills.co.nz.
Except where indicated otherwise, the text on this page by Two Hills Ltd is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Content must be attributed to "Two Hills Ltd www.twohills.co.nz" plus the URL of the source material.
RSS feeds may be used without permission. Permission is granted for anyone to link to this site.
By accessing or viewing this site, you are deemed to have agreed to the terms and conditions.
The contents of this site are unmoderated submissions from authenticated and unauthenticated users. As such they cannot and do not represent the views of Two Hills Ltd.
Use of any trademarks on this website is not intended in any way to infringe on the rights of the trademark holder.
This site is developed, maintained and hosted by Two Hills Ltd
Made in New Zealand by Rob England
Comments
Hokey religions
Han Helpdesker > "Hokey frameworks and ancient service management tools are no match for a good blaster at your side, kid." (Shoots printer)
Help me Obi-Wan
Help me Obi-Wan Kepner-Tregobi. You’re my only hope.
Learner / Master
When I left you, I was but the Incident learner, now I am the Problem master.
More JPM from @AndyRAParker
Stopped they must be; on this all service delivery depends. Only a fully-trained Problem Manager, with the Force as his ally, will conquer Incidents and their evil causes.
much to learn, IT still have.
much to learn, IT still have.