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Harry's Hot Autos

We first met Harry as one of the certified "Complimentary Guidance" providers in Introduction to Real ITSM. Sadly Harry has neverr paid the certification fee (the cheque bounced just after the book went to press) and even Lou and Stan have been unable to locate Harry so the certification will be withdrawn.

Nevertheless Harry's Hot Autos makes an excellent case study in Real ITSM Compliance, despite the fact that the assessment bill also remains unpaid. You too can create an assessment just like this one.

So enjoy...

Who
Sponsor: 
Harold Hustle
What
Organisation size: 
1-100
Sector: 
crime
When
Sep 4 2007
Where
Country: 
New Zealand
Why
We ask ourselves that...
Overall RATS Reckoning: 55% from 2
Reviews
1 Real ITSM 1.1 Service Reaction60% from 1
1 Real ITSM 1.2 Service Demand50% from 1
No Real ITSM 1.3 Service Taming
No Real ITSM 1.4 Service Nursing
No Real ITSM 1.5 Continual Service Assessment
No Real ITSM 1.6 Activities
No Real ITSM 1.7 Roles

Comments

Whereabouts of Harold Hustle

In the event that the whereabouts of Harold Hustle become known, my client would also be most interested in this information and would reward being provided with it.

I.B. Prolix
Solicitor

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