Real Practice
How the Real world does IT

Realitsm™

Philosophy of Real ITSM

RITSI
™
Real IT Service Institute

CultITSM
™
Real ITSM marketing

BAPITSM™
Business and Professional

Real ITSM professional development
Members of the RITSI

EgoITSM
™
Register of Real ITSM practitioners

PragmaITSM
™
Real ITSM training and qualifications

FavorITSM
™
Real ITSM compliance
Self assessment

ParasITSM
™
Real ITSM analyst relations

DogmaITSM
™
Real Practice stewardship
Real Complimentary Guidance

DespoITSM

Real ITSM IP protection

Recent posts

Type	Title	Author	Replies	Last Post
Page	The official Introduction to Real ITSM	rob	9	4 weeks 1 day ago
Page	RATS means self-assessment	rob	3	9 weeks 1 day ago
Page	What ITIL doesn't tell you	rob	0	11 weeks 5 days ago
Page	Measuring successful ITSM	rob	0	13 weeks 3 days ago
Page	Fire triage	rob	0	13 weeks 3 days ago
Page	IT slavery	rob	0	13 weeks 3 days ago
Page	Contingency planning	rob	0	13 weeks 3 days ago
Page	Service levels	rob	0	13 weeks 3 days ago
Page	Partners	rob	0	13 weeks 3 days ago
Page	Categorisation	rob	0	13 weeks 3 days ago
Page	Requests	rob	0	13 weeks 3 days ago
Page	Briefing the Service Desk	rob	0	13 weeks 3 days ago
Page	Recruiting for the service desk	rob	0	13 weeks 4 days ago
Page	Important vs urgent in Service Support	rob	0	13 weeks 4 days ago
Page	CMDB and impact analysis	rob	0	13 weeks 4 days ago
Page	Asset managment and CMDB	rob	0	13 weeks 4 days ago
Page	Reference sites	rob	0	13 weeks 4 days ago
Page	Continual improvement	rob	0	13 weeks 4 days ago
Page	Process repeatability	rob	0	13 weeks 4 days ago
Page	Strategic planning	rob	0	13 weeks 4 days ago
Page	Governance	rob	0	13 weeks 4 days ago
Page	It is all about the culture	rob	0	13 weeks 4 days ago
Page	Firefighters	rob	0	13 weeks 4 days ago
Page	Response to incidents	rob	0	13 weeks 4 days ago
Page	Real priority	rob	0	13 weeks 4 days ago

For those too tight or disreputable for BAPITSM, there is EgoITSM, an open register of Real ITSM practitioners.

Anyone may register (remarkably there is no fee), and gain access to the EgoITSM forum, discounts, and the lovely CultITSM newsletter.

Add yourself to the EgoITSM register now!

Recent comments

Funny you should say that... rob

Rob is the Bill Bryson of Service Management botchagalupe

Understanding RATS bobgrins

Out now on Amazon rob

Does "I don't give a rat's" translate? rob

Whereabouts of Harold Hustle

coming soon Amazon, B&N rob

other way to buy the book?

Real ITSM video tutorials pshotts

This book is Great! bobgrins

Self assessment against the other stuff rob

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Where did Plaxo go?

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